Q. Staff Query - I cannot access Turnitin to mark assignments online
FAQ for Academic and support staff
Any problems with accessing and marking coursework submitted via Turnitin within the VLE?
Troubleshooting guidance to follow:
- Check that you have been given access to the correct unit within the VLE. If you cannot see the unit you are marking/moderating/administrating please contact learningtechnology@aecc.ac.uk who will assign relevant Instructor access rights.
- Ensure you have found the link to the correct submission and late submission dropboxes within the Assessment (or equivalent named) topic section within the VLE unit to access the Turnitin marking dashboard.
- Training needed using Turnitin Feedback Studio? - please contact learningtechnology@aecc.ac.uk to arrange a support session using the software.
For all other issues, please contact the IT Helpdesk as soon as possible via https://ithelpdesk.aecc.ac.uk. The issue will be investigated, and you will be contacted by the relevant support team.